<p>Oh, I forgot to mention – since the Uplander was so dirty when we got it, it was hard to see if there was any scratches on it at all. When we turned it in in Knoxville, we mentioned that. The guy shrugged and said small scratches and marks aren’t considered a problem, they are considered normal “wear and tear”.</p>
<p>That comment is what made me think to mention it on this thread to begin with!</p>
<p>BCEagle - we have AAA. Plus the Uplander was under warranty for road service as well. Plus Enterprise was willing to send someone. We chose not to wait for help doing something my H could do himself. We were in the middle of nowhere on a very hot, muggy Sunday afternoon - would have waited quite awhile, I’m afraid.</p>
<p>Marian - you got a nice reward for being conscientious!</p>