Should I include that other schools gave me better FA offers in my FA appeal?

Currently the family has a household income of 30K/year and there is a 12k gap in the RIT financial aid package.

Most of the aid at UB is entitlement aid, which probably already a part of RIT’s financial aid package because they are a NYS school. The reason I asked about HEOP is because I have students who are there through HEOP who have full financial aid packages with no gaps in aid. RIT is a FAFSA only school that does not guarantee to meet 100% demonstrated need.