MAmom- fingers crossed for you.
FYI-- have a one page excel ready to go once you hang up with the financial aid folks. Your son’s name, address, etc. at the top. And then the relevant information neatly laid out with a few word explanation “Medical expense not covered by insurance” or “Physical therapy equipment recommended by physician” or “additional OT required for sibling” or "home modifications to accommodate siblings mobility limitations, whatever the expense is.
I know people who have created a big file with receipts, notes, a DX page from a physician, etc. and are essentially asking busy financial aid professionals to wade through it (basically a digital shoe box) and come to a favorable conclusion. C’mon. We all hate the shoebox method of organization!
Do yourself a favor and create a one-pager which is self-explanatory to the aid offer’s boss and THAT person’s boss. If the college wants receipts or backup information they will ask for it, but you will be saving everyone time by preparing a concise summary ahead of time.
Good luck…