Hi everyone, thank you all for your response. We just decided to personally highlight the ACT scores during my applications. As I received the SAT score in the fall of my junior year, I simply decided to switch to the ACT and received the 34.25 last month. So, we are reasoning that the older scores would be discarded/ ignored in favor of my compatibility with the ACT. It could potentially take a couple of months to involve other parents and escalate the situation with no guarantee of a favorable change, and I will be needing support/recommendations from the campus counseling department.