<p>OP - Don’t get too frustrated. It is early in the game to look for loans etc. If you have decided to go and pay your deposit then they have to help you with it. Your payments are only due in September for first quarter.</p>
<p>It is possible they are overwhelmed and are manned by some volunteers or something. I would not believe an employee of Stanford would say something silly like that.</p>
<p>Have you tried asking questions by mail?</p>