<p>I guess there are 3-4 issues.</p>
<p>The person who was referring you (even if it was a social referral from one doctor to another- ie, I am referring you someone I know who is not my patient) should have greased the way for you with a preparatory email, call, fax etc. I do this on a nearly daily basis. ‘Cold calls’ from potential patients are challenging to deal with because of hospital regulations among many other considerations. </p>
<p>The person who was referring you should not be burdening you with the outcome of their own error/confusion.</p>
<p>Bedside manner matters a lot in Oncology. The person’s ability to inspire you to hang tough matters. This is not the same thing as being polite about improperly handled referrals. If this oncologist might be an expert in your needs- it is worth pursuing. If this is just a generic ‘oh, I know a good oncologist’- then to lessen your burden right now I wouldn’t bother. </p>
<p>Over the course of a day when there are very sick patients, professional meetings, etc…etc…6 words from the doctor might have been a resolute response, not a casual or misthought reply. </p>
<p>Don’t replay, only move forward. If you still want to see this person, fax the records and forget about it-- the doctor will. If not, find the next person.</p>