<p>i call bs on the 5-7 business days thing. i called and got that response as well. </p>
<p>the last time there was a glitch with my collegeboard account, i had to keep calling back every week and reminding them. it took them three months, lol. i missed the deadline to report scores to my regular decision colleges because it wouldn’t work for me (i got in ED, though, and that was literally the only time it worked so it didn’t particularly matter).</p>
<p>i’m sure loads of people are having this issue, though, so 5-7 days just seems really unlikely.</p>