It was not the framer, although I did call her once we knew the package arrived empty. The initial shipping weight at the UPS store and the delivered weight were different. The tape at the end of the tube on arrival was not taped the same way from when I picked it up. There is nothing on the label that indicates my insured value, so like @Publisher said, seems like only the shipper would know the value.
@toledo any tips for dealing with UPS? I am dealing directly with the shipper at this point; my daughter submitted the claim and photos. It took a while for UPS to receive the photos as she would send all in one email, and then days later UPS would said they couldn’t see them. After she had the baby, she ended up sending all 6 picture of the tubing in separate emails. They finally have every thing and were sending it along to the shipper. When I spoke with him on Friday, he said he had just received what he needed. Sounds like UPS searched for the painting and did not find it. The claim info I see online is listed as damaged which seems odd, but the shipper said that was correct. I was out visiting the baby all last week, so hope to go by the UPS store on Friday; due to work I can’t get there any sooner. Maybe being there in person will help, but not holding my breath.