@Madison85 Thank you! I never mentioned my lawyer, and he wanted to wait for a substantial response from the Director prior to getting directly involved.
The Director of Financial Aid cited there was an error in processing my package during the summer but never gave any reason. The Executive VP told me (in an off hand manner) that the financial aid office was being reviewed due to the situation, and that the office itself had to go through a process to explain the “processing error”, but he could not give me any more info than that.