<p>The Apple Store runs workshops for those who need to learn how to use their phone. If there is an Apple Store in your area, that would be the way to go.</p>
<p>I agree that the iPhone is easy to use,mainly because I have been able to figure it out on my own. My kids got me started with the basics, and then I taught myself the other skills on an as needed basis.</p>
<p>My husband just started using an iPhone, and it’s interesting to me to see what he struggles with. I have a three year advantage over him, but it reminds me of what I went through way back then. He couldn’t get rid of the badge on the phone app, because he thought it was a missed call. I showed him that it was actually a voicemail. He couldn’t understand why he wasn’t able to use the suggested word when texting, but he was touching the word instead of using the spacebar. I had the exact same problem until my daughter told me what to do.</p>
<p>If your friend can take the beginners workshop at Apple, she should be in good shape.</p>