<p>There is a learning curve. H and I switched to a pay as you go style plan since we weren’t using many minutes- I preferred the old clamshells but now need to take the time to learn the basics of the flat phones we went with. The available clamshell phones weren’t very good quality so I have had to figure out how to even answer the phone! Your friend should visit various places to test out phones with the help of the salespeople. Needs to figure out what is wanted. Some of us just want to talk, not take pictures, listen to music or surf et al. Compare it to checking on new cars- some features you discover you love when you didn’t know they existed…</p>
<p>Just because most cell phones today are smart phones doesn’t mean she needs one. Depends on her lifestyle. We rarely have reasons to use ours- retired with computers and a home phone setup that is nicer to talk with.</p>