<p>I do not think that for most people who might be afraid of smartphones there is a huge difference among them. The reality is that there should plenty of people who can help using the features, especially the simple text and voice mail. This said, I probably would recommend the iPhone for the simple reason that one can go and hang around the “genius” bar, and find plenty of other confused customers. </p>
<p>What will definitely be needed is a helping hand to navigate the still moronic and confusing iTunes. After all those years, the Cupertino geniuses have still not figured out that their instructions are plain confusing, especially when one wants to move things around, or merely safe his or her history. iTunes is a royal PITA, but that is the price one pays to be in Apple’s world.</p>