<p>I’m not sure I know how to use iTunes, even though I use it to back up my iPhone. It’s not particularly intuitive to me either. But another advantage of an iPhone, is that you can call Apple, and they will walk you through problem solving situations. I had to do this twice in the last week, and now I know a lot more about using iTunes! Plus, the person on the phone was VERY patient, and spoke to me with very clear instructions that did not make any assumptions about my prior knowledge. There’s no way I would use anything other than an iPhone, and I’m seriously considering switching to a Mac because of their helpful service.</p>