<p>“THere is a stereotype that all asians are rich. If this sterotype did not exist I would not have been called bratty and snobby.”</p>
<p>Welcome to the club. I’m Jewish and not rich. Stereotypes are terrible, racism is terrible and you are angry today.</p>
<p>It’s entirely possible you were grossly mistreated by someone who harbors
racism against Asians, especially since you describe her face shifted when she turned from a previous customer to you.</p>
<p>If you see the academy-award best movie “Crash,” it documents how terrible it is when people take one encounter that was racist and then turn around in their next encounter that day to shovel the bad feelings onto the next person of the same race, who did absolutely nothing to warrant that ire.</p>
<p>So I’m a middle-aged white lady, wondering what would be your next response to me if I were the next person you bumped into. I hope you wouldn’t take out what happened to you upon me, because that’s how all this bad stuff regenerates. It’s toxic. See “Crash” and think about it.</p>
<p>OTOH, I’ve got an interesting award-winning book to recommend to you: Barbara Ehrenreich, Nickel and Dimed, about the life of low-paid retail workers, waitresses and others. It doesn’t excuse it if you were treated wrongly, but it will enlarge your thinking to imagine the possible life of the person on the other side of the counter. </p>
<p>I hope that a lot of the phrases you chose while venting here, including “you people” and so on, that take broad swipes at others, are merely a short-term frustration. Some of the other parents who just advised you to be more polite are themselves from racial minorities. So they certainly DO understand and have walked in your shoes.</p>
<p>It’s a lot to think about. </p>
<p>My best advice is to develop the ability to stick to the situation, keep your cool, ask for higher level supervisors without personalizing the problem. If there are racists, and there are, separate that out from getting the customer service relief you need.</p>
<p>EDIT: and you can do everything in the previous paragraph in a way that demonstrates courtesy. You’ll feel proud of yourself if you are appropriately assertive without wasting energy thinking up “zingers” to put people in their place.</p>