Thanks for your help. I haven’t forgotten any of the passwords, but the problem is still with the verification. I got an email telling me that my details have been verified (with my maiden name on the top of the email, even though I have changed my name on my SS card after I got married). Does this verification mean that the form is processed or just something else. I just am wondering when we could enter the form to make changes. Do they send you an email when the process is complete? If I take 2 schools out and replace them, do the original schools lose access to the form? I think if I knew what I was doing, this would be easy 