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<p>As someone who hasn’t only used computers, but has also been tasked with troubleshooting/repairing them since college, my perspective differs a bit from yours.</p>
<p>IME, desktop and notebook build quality peaked sometime in the late '90s/early 00’s before desktop/notebook manufacturers cut serious corners across the board. </p>
<p>One notorious example of this was the “capacitor plague” which affected the computer manufacturing industry as a whole from 2002-2007 or thereabouts. Affected dell and apple alike and caused many computers to have premature short lives and lots of class action lawsuits. Here’s an article discussing it:</p>
<p><a href=“How a stolen capacitor formula ended up costing Dell $300m | Dell | The Guardian”>http://www.theguardian.com/technology/blog/2010/jun/29/dell-problems-capacitors</a></p>
<p>As an IT person, I’ve noticed the general build quality of notebook computers to drop across the board with the notable exception of IBM thinkpads right before they were sold to Lenovo and Apple products in the mid-late '00s. </p>
<p>Another was dealing with some 2005 era dell Inspiron notebook with serious freezing issues because Dell decided to cut so many corners the cheap plastic casing wasn’t thick/sturdy enough to prevent flexing to the point the motherboard itself was flexed enough to cause soldered connections to develop microscopic broken joints. </p>
<p>Another abysmal example was someone who brought in a Toshiba manufactured within the last 5 years and thought he was to blame for “breaking the power jack”. Turned out while he was right about the broken power jack, the real cause of the issue was a manufacturing defect from poor workmanship. Unfortunately, the defect was serious enough that the notebook was a total loss. Really disappointed in Toshiba considering their notebook lines were the epitome of sturdy reliability in the late '90s/early '00s. </p>
<p>In short, I think while notebooks are built to be more aesthetically pleasing compared with the past, most notebooks themselves seem to have worse build quality compared with the notebooks I dealt with in late college and the first few years of the '00s decade. Most techies I’ve chatted with IRL and online and I have been musing as to whether this itself is a form of deliberate “built-in obsolescence” to get people to replace their notebooks more often than was the case in the past. </p>
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<p>The few incidents I know of were accidentally spilling a whole can of coke into the desktop tower while it was powered on, spilling coffee into tower after attempt to use the CD-rom drive as a “coffee cup holder” failed after breaking from the weight of the filled coffee cup, etc. </p>
<p>They were hard to miss considering they resulted in mini-explosions/fizzing and a decent cloud of smoke. I was surprised at how they gave him multiple second chances considering how expensive those devices were and how he violated office rules by even having liquid in a non-spillproof container within his cubicle. </p>