<p>1) You can’t expect to give them a specific answer WHY the person got rejected. A ton of people get rejected for low test scores (test scores being one of the first hoops you have to jump through to even be considered for admissions), so the assumption that her test scores weren’t high enough wasn’t entirely unreasonable. Each application gets read 3+ times - they’re not going to read it again just to satisfy you.</p>
<p>2) You don’t have a full look at her application/essays/recommendations/etc. nor do you have access to thousands of other applications (to which you would compare her app) Hence you cannot make an accurate judgment on her admissions.</p>
<p>In any case, the person got in somewhere good.</p>