<p>Another satisfied 6pm shopper here, too. Yes, they are Zappos-affiliated. Quite often, the same item shows up on both sites, then I buy from Zappos to get the free shipping.</p>
<p>6pm has lower prices than zappos, but then they charge shipping. They are owned by zappos, so it turns out six of one, half dozen of the other. I’ve bought from both, no problems. Love the prices on national brands!</p>
<p>The shoes I received from 6pm were not as pristine as those from Zappos; heard the same report from others on another forum. The shoes I bought were, as it turns out, poor quality suede, so even if they had arrived in pristine condition they would have looked the same after a wear or two or three. They were a good price, and I did not return them.</p>
<p>I used to order from 6pm all the time. A few months ago they had some computer issues and the service has been spotty since then. Sometimes it’s great, sometimes your order gets lost in a black hole or is not filled correctly. They constantly adjust their prices so sometimes the price in your cart will be different than the price on the product page.</p>
<p>They have been offering free shipping but do not have free return shipping nor do they offer prepaid return shipping labels. Bulk prepaid labels typically subtract $6 from your refund. Regular postal rates can be double that amount or more. If you have to send back a large box of things it can be a fortune.</p>
<p>Returns are more complicated than most online stores. You must return within thirty days to get a refund, you have to log online to request a return confirmation and then print some things out to place in your box. They don’t offer any type of return label which is a minor annoyance.</p>
<p>I would say try them if you’re pretty positive you will like an item or if it is a deal you can’t pass up.</p>
<p>Well, placed my order, great price, now we’ll see how shipping and all goes. Free shipping too!</p>
<p>Had my eye on these Keen’s since winter…I find that while I like sandals for everyday wear around home, I don’t care for a “flip flop” anymore - I like a strap or back - so these fit the bill!</p>
<p>I ordered from 6pm and was actually sent the wrong shoes. I immediately sent them an email (no phone number to contact) explaining I wanted to send them back for the correct ones but did not feel I should pay shipping as it was their error. It took over two weeks for them to respond. They did agree to cover return shipping, but by that time the shoes I’d originally ordered were sold out. So, they were helpful but slow to respond.</p>
<p>Their website got compromised back in January, but I think they fixed the problem. For those of you who had credit card info. registered on their site (zappos too, I think) double check your accounts.</p>