Wow, I can’t believe I also got past the Payment Status Unavailable page! I was finally able to input my bank information. We owed in 2018 and 2019 and I filed this year’s taxes on 4/9.
I just got an updated status on my page saying I am eligible for the payment, and it will be deposited into my acct ********9999. They will update my page with the date when it will be coming. At least I know they have my acct # and now it’s just a waiting game.
I too got past the Payment Status Unavailable just now but they needed my bank info. Social Security recipient with direct deposit. I tried entering the info twice and got “Technical error” message.
It looks like they added a whole bunch of people overnight.
Me too!!! it looks like they’ve been working on the site at night, from the messages on the main page.
Hurrah!
When I do get thru, it says my address and SocSec number don’t match. Yet, I just started receiving social security payments
@garland The updates are scheduled to run the next two nights too. I’m going to wait until Monday to see what it shows then. At least they now recognize our existance and eligibility.
@bookworm do you have a unit number or something that needs to be added? I saw somewhere that an apartment number or unit number should be typed as #1. My daughter’s said the information didn’t match, and when I changed from our home address to her rental address, I was able to get in.
I had the same experience as @TomSrOfBoston. I got past the Status page, but got a technical difficulty message when I entered my info. First I tried 2019 info & it said it didn’t match their info. I figured since I mailed in the return 5 weeks ago, maybe it wasn’t processed yet, so I entered 2018 info instead. The complication there is that we had our refund applied to our 2019 estimates, so according to the instructions I inputted 0 for the refund amount. Don’t know if that’s why I got the technical difficulty message.
My dd’s magically appeared in the mail yesterday! She wasn’t even expecting it since my husband said he claimed her as a dependent last year. Well, the CPA actually didn’t claim her as a dependent (which is really good for her since she just had a baby as a single mom and needs the money!). So at least it showed up!
@momocarly Your daughter received a check in the mail? I thought checks weren’t going out yet, just direct deposit, but I might be mistaken.
@snowball We were surprised but yes, it came in the mail looking exactly like her refund check yesterday. She filed very early so it may have been one of the early checks processed.
I finally got through also and entered my DD info.
@bookworm One thing I had to change was how I entered the address. On my return and my SS records I have all words written out in full. when I entered it exactly as on my return I got the info does not match message. When I changed South to S and Road to Rd it went through.
Luckily I remembered having the same issue when I signed up for online transcripts last year
Wow! All we are getting in the mail is junk mail, political ads and a few bills
A big problem with these payments is that one cannot believe what the government is aging. Munching said on Sunday,April 19, that NO paper checks have been mailed. But then on Monday, some people received them. Direct lie from the head of the Treasury Dept. We can all state what the official line is on the situation, but in many instances reality belies them.
It appears that those who owed taxes, those who paid for tax prep out of their refunds, are not getting direct deposit of their stimulus money unless they are able to give the dd on the IRS site. Getting onto the site has been problematic. It doesn’t take much to cause a glitch. There have been problems with the info being hacked, and we’ve yet to know the magnitude of the theft yet. That the IRS tax payer assistance offices and sites were not deemed essential services means getting any errors or issues addressed is nearly impossible. Yet, the word out there is that it has gone well. I don’t believe it because to large of a % of situations I know thoroughly have been messed up. I’m not even touching anecdotal issues as I’ve found too many times one cannot believe the facts presented.
I also was able to enter bank information! There seems to have been a break in the logjam!
Yeah. I always say CC is the best source of information. Youngest was able to put her bank info in this morning.
Passed on the info to my other kids.
No change yet for my S. He’s the guy who paid his H&R Block prep fee from his refund (a mistake he won’t make again now that he realizes there was a charge for that!) Hopefully he sees a status change in the next day or two with the pending updates to the system.
I think the IRS has done a remarkable job on a project that wasn’t theirs to begin with. Yes, the did the easiest group first (DD to people who received refunds) and are now working on the next group, SS recipients who either didn’t file a tax return or didn’t provide DD info.
This thread is a good place to list what worked for you, and help others get their funds. I don’t think Munching is lying, I think the information is coming at him so fast he can’t keep up. There are people working all night and he just doesn’t get the info that paper checks did get sent on Monday when they didn’t think they’d go out until Friday.
They need to make sure they aren’t sending two checks to SS recipients to those who also filed tax returns. Government agencies do NOT share information normally.
When stimulus checks went out in 2009, it took 4 months.
^This skips the very large group that filed, and owed – whose payment information was given at the time. I don’t mind that that group had to wait; what bothered me was getting an error message, or a “you might not be eligible” message, rather than a simple note that we are not dealing with that group yet.
It was never acknowledged in FAQ, messaging, or anywhere, that this very large cohort was not going to be dealt with. That’s an easy FAQ fix that never happened, leading to uncertainty and for many people, worry.
To get those paper checks ON Monday, they had to have been mailed before Mnunchun gave out the false info. He’s in charge of all of this.
To shut down a government agency; parucuksrky the taxpayer services part of it when issuing out what is the most eagerly awaited of the CARE and stimulus package is an appalling gaffe , IMO.
As for Refund Transfer and other such options, the are explained ad. nauseum and one has to sign several times what the fee is. The service is of value to those who simply cannot file their taxes themselves and have zero money at hand to pay for the prep. What happened with the disconnect with the bank account info is that the IRS did not link to that info even if given, but automatically to the other info. Getting it straightened out was to no avail because much of the IRS is shut down.
This should have been easy and a lot of the missteps preventable had staff been around.