Adding a school on FAFSA

My daughter is transferring schools for Spring 2019. I went into FAFSA to add the new school for FAFSA 2018-2019 but when I go to make corrections and click on add school it will not open it up to add the new school. Does anyone know what we could do to add the new school or what I might be doing wrong?

Did your daughter open her 2018-2019 FAFSA using HER FSA ID number?

@thumper yes she put in her password and we see 2018/2019 and then 2019/2020. So we opened last years but for some reason we cannot add the new school. Do you think I should call FAFSA!?