They are going to be looking for customer service skills…so think about times you’ve worked with the public and talk about how you gave great customer service…volunteering etc. How did you handle someone who was upset, or a difficult situation. Also talk about your problem solving skills are, what are your strengths that relate to retail…you are a fast learner, you work hard, you have a keen attention to detail, you love to help people…things like that!
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