Any [now chapter 11 bankrupt] SunPower customers here?

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They declared Chapter 11 yesterday. This is not a shock, as they’ve been embroiled in legal and financial troubles for some time now.

We are existing lease customers. One of our inverters stopped working in May, so we’ve only been producing 50% of our system’s potential since then :angry: . It took until July for a service tech to come out. We were scheduled to have the repair happen two days ago. Late Monday night, we got a text saying “we cannot complete this service request. Thank you for your understanding” :astonished:

Although our contract states that SunPower will reimburse us some paltry amount if we don’t make our annual production target, given the bankruptcy news, I can’t imagine we’re seeing that payment. In the meantime, we’re still making lease payments (as well as actually paying electric bills and getting a diminished return on SREC payments). I’m thinking we need to meet with an attorney to see what our options are.

Anyone else in this boat?

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Ouch. We had just started to look at solar and they were one of the providers we contacted. Guess I will have one less estimate to vet.

Sorry you are going through this @DeeCee36

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We bought a house 2 years ago with 12 panel that were purchased. Supposedly there is quite a long warranty (25 years on panels and 10 on off-roof equipment). I have no idea if or how that will be honored now.

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Seems like a purchased system is easier to deal with – although you may not get warranty service from the bankrupt installer, you can hire someone else to do repairs if needed.

With a leased system, you are still entangled with the bankrupt installer.

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