<p>My DH has been on the phone with both our cellular carrier (AT&T) and blackberry/RIM for probably the past 2 hours or more (got disconnected so had to call back a 3rd time…)
I have 2 email addresses that come to my blackberry. Yesterday morning, around 10:24 am, I got a “dump” of emails that were backlogged from the RIM outage of the previous few days, but nothing since. My second email address was working fine, but during the course of trying to fix the problem with the aol account, they made us delete the yahoo account and now they cant get either to work correctly! Grrrr. They said they had had some problems with gmail accounts as well. Anyone else having this problem?</p>
<p>My phone was locking up on me Wednesday, Thursday, and Friday. I was still getting the emails and text messages, etc but I had to fight in order to open them. I have not missed any messages because of it, but it was really hard to operate the phone.</p>
<p>I finally got mad Friday morning because I was trying to send a BBM and it wouldn’t let me select the user I needed. I took the back cover off and started beating the phone on my bed until I was able to get the battery out. Popped it back in and the phone reset itself. It’s worked fine ever since…</p>
<p>You are lucky, hops_scout. We’ve been through hard resets, soft resets, reloading software, updating programs, etc. For a brief period we got a few emails, but that stopped again. We are into hour # 3 of trying to get this resolved. The battery on one of the cordless handsets of our landline died and we lost connection with the guy at RIM who was helping us, but this may have been a good thing, since the new guy working on it seems more knowledgeable.</p>
<p>Well, after finally having my BB cleared, I am now looking at making my replacement a Droid or iPhone instead of the new BB. I went through all kinds of diagnostics and re-installations not knowing that the system was down. Then I was without contact with clients for those days. The least they could have done is put a notice on their support pages so I did not waste all that time and I could notify clients through traditional email or phone calls. They really lost a loyal customer with this one.</p>
<p>Yes</p>
<p>A number of times over the past few days, I got a million emails sent to me at one time.</p>
<p>We tend to take for granted the miracle of our technological age, and get mad if we don’t have instantaneous communications.</p>
<p>I am old enough to remember when there were no cell phones, no ATMs, etc.</p>
<p>Well, we are approaching hour #6 of trying to get this resolved. Now they say that probably during the email dump, something with aol got corrupted (even though we got a sputter of emails a few hrs ago). AT&T punted to blackberry. Now blackberry has punted to aol, who wants us to wait 24-48 hrs. This is BS</p>