@Iglooo my 5s periodically…like in every call…the folks on the other end could not hear me talking. I put up,with it for about 9 months. Mostly because I hate going to the Apple Store.
You all are so modern. H, S2, and I have 4s. Slow, but gets the job done and it’s more than enough power for H. I want the better camera. I’m still sort of ticked they don’t give a better deal if I’m willing to sign a contract or pay cash. Mostly, I don’t want to deal with the store and settings and new iOs.
My battery will last until about 3-4 pm if I’m using internet. Does Facetime drain the battery as quickly on 5s, 6s, and 7? My phone is 4.5 years old, I think, but the battery never held more than one full day, even when new.
We had 2 iPhone6 and both had battery issues. Mine started to expand… took it in and was told it was the battery and they swapped it for a new one. My H’s kept draining in maybe an hour or two. They replaced his as well. We had AppleCare (we only buy extended warranties on iPhones an Mac Laptops and have always used it) and maybe 1 month left on the extended warranty when they swapped out the phones. So, yes, there are battery issues on the iPhone 6. And yeah, I think the extended warranty is worthwhile, at least for us.
My 6s is eligible for bettery replacement so I will do that after the holidays. I told DD to check hers too.
So my new phone is the SE. It’s a version of the six. Does it have battery issues too?
My 6 pulled a good one the other night. I tried to clock in for my moonlighting job and everything froze up midcall. The phone stayed connected but the screen was black and I could not turn the phone off or get anything to work from the home button. For 3 1/2 hours I kept trying to get the phone to respond. I learned that if you stay connected long enough the automated work phone prompt changes from “if you want to clock in” to “if you want to clock out”.
After 3 hours and 37 minutes it healed itself.
Well, at least the iPhones don’t catch fire. 
Ha, I read something on the Apple boards the other day to the effect of “At least if my phone exploded I’d have an exciting story.”
One thing to keep in mind is that lithium ion batteries can have functionality issues in temperature extremes.
And in extreme cold weather, the device could fully discharge even if it was initially on full charge within a matter of hours. Something to keep in mind for those of us living with cold winters.
Also, some tips to try prolonging one’s battery longevity assuming no manufacturing defect issues from factory/improper storage by battery/device manufacturer or retailers. :
Don’t subject your battery to temperature extremes
Don’t discharge your battery to absolute zero
or
Leave it in a zero charge state for too long(Lithium ion batteries tend to become very unstable at low/zero charge and if kept that way for too long, have an auto-disabling switch for safety reasons(If they didn’t those batteries could catch fire/explode).
If you’re not going to use the device and will be storing it for more than a week or two, store it somewhere between a 50-80% charge…not 100% or below 40%.
“Well, at least the iPhones don’t catch fire.”
LOL, knock on wood!!! Or we all will be on a no fly list.
@nottelling There are a couple things you can do. I recently had to try most of them for my daughters’ phones that kept restarting thanks to a bad Snapchat update.
I would urge you to google all these before you do them, to fully understand how to do them and the differences. Don’t rely on me, lol.
You can do a regular turn off/turn it back on thing.
You can hard reset the device, which is holding the home and side power button until you see the Apple logo. The phone will shut off, and let it finish that. Then, hit the power button again until it starts to fire up. You don’t lose anything - it’s akin to shutting off the computer by unplugging it. It’s not the greatest to bypass the regular shutdown process, but sometimes that’s enough to kick it in the pants.
You can reset all settings on the device, which means you lose passwords to wifi and any personalizations such as homescreen, etc. You can easily re-do the personalization. No data is lost.
You can do a full restore via itunes. Itunes wipes the phone and restores it to the last backup. I backup via the cloud, and had to do a quickie itunes backup before I did this. You get everything back, but you might get the problem back, too.
The nuclear option - which is what it sounds like they told you to do - is restore the phone as new. That means you don’t bring back your settings. If I remember correctly, you do get your pictures and your contacts, but don’t get your imessages. Any apps or music can be re-downloaded. That sounds like a pain, but it’s usually the last thing they suggest to figure out where the problem might be. I stopped short of that because we figured out it was something other than a corrupted software issue.
If you get on a chat with apple, they can do a remote diagnostic of your handset to see if it’s the hardware. Everything was fine here, and they determined it was a software issue. My own troubleshooting led me to a bad snapchat update (long story I will share with anyone interested via PM). If you don’t get satisfaction via chat, ask to be sent to a senior advisor. You could even do a screenshare if you decided to do something hairy via itunes.
I would recommend this forum. If there’s an Apple issue, they are usually on it.
This may be off topic, but my daughter recently dropped and cracked the screen on her iphone 6s. It was out of warranty, but one of the ones with known battery issues. She was ready to buy a new phone, but Apple replaced both the screen and battery for free.
All phones purchased from Verizon are unlocked.
Just an update–D is in Florida now and the phone is behaving just fine, which lends credence to the idea that exposing it to very cold temperatures can wreak havoc with the battery, as I read on one of the unofficial user support sites. (And maybe here too? Can’t recall. I know for sure it wasn’t mentioned by the Apple “genius”, no doubt because it would suggest the device is flawed.) I told her to turn it off completely if she was going to be outside in low temperatures for an extended time (in her case, that means her 15 minute walk to the subway when the temp is below 25 degrees) and to let it warm up for a while once she’s back indoors before restarting. But I doubt she’ll be comfortable functioning without a working phone. (Someone might text!!!) She’ll feel like she’s lost a vital organ.
Two of my kids work for Apple, so I’ve got some upfront advice here:
First, always cycle your phone (shut off & turn back on) at least once per week. If your phone malfunctions or is just buggy, turn it off and then on) as that often solves the problem.
If you’re going into an Apple Store, make an appointment on line first so you don’t have to stand around for a couple of hours! Be nice to the person who checks you in and to the Family Room Specialist or Genius with whom you interact. Apple no longer has the policy of merrily handing you another item to replace the broken one you came in with but occasionally that can be overridden and your attitude can go a long way. Should you speak to the Help Line on the phone first, make sure to get the person’s name and a case number because just going into the store and saying that “Hey, I called the main service number and Joe there said that if I came in there, you guys would give me a new phone”, won’t fly. They’ve heard everything, believe me, and 99.99% of the time, someone has dropped their phone in the toilet or spilled a Coke into their Mac’s keyboard and doesn’t admit it- swears that they’ve “got no idea why it’s not working right”- but when the device is opened up, it’s clear that there has been liquid damage.
@MommaJ - Your D’s phone is 2 years old, just as mine is (I’m holding out for next year’s model!). There are several possibilities that could help it: She COULD be using all of her battery power rapidly, you know, on things like Snapchat!! If not, she should erase it and set it up as new, NOT from a back up (which will just transfer the problem, if there is one, to the phone again). If that doesn’t solve it, it most likely is the battery and it’s not a “design flaw” with the phone, but rather a natural behavior of phone batteries! Lithium ion batteries are a basic chemical reaction. When exposed to temperature extremes, the reaction has a different rate of catalysis. It’s especially prevalent in older, more depleted batteries and the issues with shortened battery life get much worse when exposed to sub-freezing temps. If she doesn’t want to upgrade to a brand-new iPhone 7 right now, she can go into the Apple Store and have them install a new battery in her 6 for $79 (Again though, make an appointment to save time!).
“First, always cycle your phone (shut off & turn back on) at least once per week.”
Just like those old PCs running the earlier Windows versions… 
Yes, a hard shut down/restart does help. So does leaving it alone for a few minutes.
I had an iPhone 5 with battery issues, Apple replaced the battery and it worked so much better. After a year with the new battery I turned it in when the 7 came out and got that. So I don’t know how long the new battery would have worked but it was fine for a year.
I live in a cold place so have some experience with phones dying in the cold. My little tip. Put the phone near your body, I have pockets in either my fleece or my jacket has an inside pocket. Do not take the phone out when outside in extreme cold. Once you go to a warm place your phone can come out but it would die everytime I took my phone out of my pocket to look at it in the cold. Apple even warms you that the battery will drain in extreme cold.
I just had my battery replaced on my 6s. It took them an hour, but by the time I left, the wait time was up to two hours.
I should have worn a watch, because there was no way for me to know what time it was while I passed the time shopping in the mall. I kept wanting to text my H to ask him what time it was. How did we ever survive before cell phones?
Update here. DD went into my settings on my IPhone SE and turned off a bunch of unneeded things…like location finders on apps that I really don’t use anyway. She also shortened the time my screen is on before going into sleep mode.
Now…I’m at 100% battery power even after a full day being on with blue tooth on.
Woohoo!
The message is…look to see what is sucking power in the background…and only leave it on if you really need it on!