<p>wrong forum</p>
<p>I have a blackberry pearl and have had problems with the trackball. You can call your provider and depending on how old the phone is they may replace it for free. If that doesn’t work you can try carefully removing the trackball, you just lift the ring around the outside, and blowing a little bit of air to remove any debris.</p>
<p>My D has a Blackberry. With our carrier they will replace it if there is no water damage for up to a year. My D went through 3 phones in the first year she had the Blackberry. She finally gave up on the Blackberry. I think the Blackberry was not a good fit for a 15 yr old who texted as much as she did and spent much of her time outdoors in dusty and sandy places. Plus she carried it in her pocket versus a purse.</p>
<p>I did remove the rollerball and cleaned it out. It’s working. So I now I will invest in a case. The rollerball is the heart of the Blackberry.</p>
<p>thanks!</p>
<p>See crackberry.com for a whole set of fora dedicated to blackberry “users and abusers.”</p>
<p>Silvermoonlock, glad to hear that worked. It has worked for me before…
:)</p>