I have been caught up in this "software: glitch and I am supposed to receive full Cal Grant funds (which I have waited to access until this year) and the total Cal Grant I am owed this year is in excess of 10,000. Along with this grant, I too have an EFC of 0 and have requested the maximum loans for a senior, (which is my current status).
The reasons Brandman’s financial aid has not been released when I ask, have been many, but this “software” glitch has been going on for months now and if some of us got caught up in their screw up, why should the hardship be handed off to the students who are PAYING BIG BUCKS for classes?
It shouldn’t! The fault falls in the lap of the University and if they had not made the mistakes-bottom line, we wouldn’t be suffering, whether it was their software developers or who ever they want to blame this week, WE ARE THE PAYING CUSTOMERS (and we pay alot ) !!!
They haven’t kept their end of the contract we entered into during the admissions process.
By the way, my gpa is above 3.5 and carry a full schedule-nothing preventing aid…it is just poor business on Brandmans part to cause students such incredible stress for financial aid. I am sure everyone in that office collects their paychecks and doesn’t give a second thought to us or to the issues they promised would be resolved by now…AND WE pay their salaries…disgusting.
I had to take out a personal loan with a high interest rate because of their incompetence.