<p>Somemom, is the property in California? (I ask because I am familiar with California law on tenant-related matters).</p>
<p>What others have said generally applies, but there is an obligation that landlords have to maintain premises in habitable condition. If there is a dispute as to how the window came to be broken – (or whose fault it is) – if it effects the safety/habitability of the premises, the landlord is probably on the hook. Windows often end up broken through no fault of the person living in the premises - that is, it could be broken by a vandal, or because a burglar tried to break in – or a neighborhood kid throwing a rock or a ball. </p>
<p>I think you need more information. For one thing – has this been fixed, and are the tenants now trying to recoup payment by deducting from the rent? Or is there a patio door with a missing pane or a large crack? </p>
<p>If the property is being foreclosed there’s probably something of a negative history in the landlord/tenant relationship. You can assume that the previous owners were probably not fulfilling all their obligations as to management. It could have gone either way – and there may be something of an odd history to the rental arrangement itself. If the property is in foreclosure now, the owners were probably already in default of payment last spring when those tenants moved in. Is it possible that the owners were occupying the home, moved out when they could no longer pay the mortgage, and rented it out at that point in hopes of at least recouping some money for themselves? (I can see them figuring that they might as well have some income for a few months, collecting rent and pocketing it with no intention whatsoever to continue paying the mortgage). In such circumstances - they may have rented it in “fixer” condition to the tenant – its fairly common for owners to rent property in poor condition to a tenant for a reduced rent and an understanding that the tenant will be performing maintenance on the premises. So it may be that when your in-laws came on the scene and started wanting to collect the full rent, the tenant is thinking that they are entitled to charge all maintenance costs off to the landlord. Or possibly, the previous, defaulting owners “rented” without actually collecting rent, perhaps renting to a friend who was also in financial trouble — and the real problem is simply that the current tenants don’t have the cash on hand to pay the rent due, so they are looking for some sort of rationalization to reduce the amount owed. </p>
<p>Bottom line: you can’t solve this problem by learning facts a bit at a time. If you are taking over a management role, then you need to meet with the tenant and get a full history. $500 is petty compared to the amount of money it could take to resolve a messy landlord/tenant dispute if there is a major misunderstanding. Obviously its in your interest for the meeting to be on friendly terms, but it should take place at the premises so you also have an opportunity to inspect – as well as getting an understanding of the history, its a good time to go through room by room and determine what, if any, repairs need to be made and who the tenants expects will be making them. </p>
<p>If things seem strange or if the tenant is uncooperative, you really need to get legal advice. </p>
<p>If you are NOT going to be the person with management responsibilities, then you need to hire a property management agent to take charge of these issues. (Obviously your elderly relatives aren’t going to be able to handle it well on their own).</p>
<p>As a practical matter, if the tenants seem to be responsible people and are cooperative, then its worth foregoing a few hundred in rent at the outset to get the relationship off to a good foot.</p>