Cal ID

Has anyone had an issue where the “New Student Tasks” folder has not appeared under their Cal Central Page? I hadn’t even known that it had existed before tonight, because I only had the Admission Tasks and Financial Aid Tasks available on my page. When my friend texted me a link to the page she used to create her Cal ID (I thought it would be sent in an email), my New Student Tasks folder magically appeared. Finally, I was able to complete my SLR (which I hadn’t known existed until tonight) but it says that late submissions will not be accepted and that I will have to pay out-of-state tuition, which is $14,000 more each semester. I’ve already sent an email to the office explaining my circumstances, but I’m just trying to gauge the seriousness of this issue and find out whether or not I’m the only one who has experienced it.