Chance for late application

Hi, my son submitted his portal application by 3rd, when he called them they said only portal application is enough, but we thought to be on safe side we will submit the general app application also. When he was submiting the general app application he submit the payment but forgot to press submit for the application. Now we came to know today that his application is in late submission. What are the chances for him and is there a chance if we call them and request with the above info so that they will consider in regular process.

Which college?

UMKC 6yr Medical program

He submitted the general app application also on 5 th though, but they considered the general app application submitted date only instead of portal application submission daye.