This issue has been discussed on Twitter, Reddit, LinkedIn, and probably elsewhere as well, but so far, I haven’t seen any mention of it here on College Confidential.
Recently, unknown (but large) numbers of registered March test-takers received the following email from College Board:
Those affected seem to be test-takers above high school age, even though College Board explicitly states that adults can take the test (https://collegereadiness.collegeboard.org/sat/register/special-circumstances/test-takers-over-age-21) and even though all affected were allowed to register and pay and were then sent confirmations of their registrations.
Many of those affected are tutors and teachers, who have registered and paid for the new SAT for work purposes (test prep, college counseling, etc.) that support the College Board and its products. Some of these tutors/teachers are from outside the U.S. and now have non-refundable flight and hotel bookings to the U.S. West Coast. They made these bookings on the apparently erroneous assumption that College Board could supply consistent and reliable information about its own products (again, the organization states that adults can take the test) and honor its own agreements (i.e., paid and confirmed test registrations).
Others affected are non-traditional students. Discussions on Reddit and LinkedIn mention people in their twenties who are trying to return to school and military members who need SAT or ACT scores for advancement purposes. Even if these people are able to win the “appeal process” that College Board is offering, they will still have had their registrations cancelled with less than a week’s notice and they will have spent their final week trying to get their registrations reinstated rather than studying effectively–what a needless waste of study time.
In sum, the SAT wing of the College Board has yet again show itself baffling unable to handle the basics of pretty much its only job–properly administering the SAT. Large numbers of people who registered and paid months ago based on College Board’s own information (i.e., adults can take the test, and the March test date is open for registration) and then received confirmations and admission tickets have had their lives disrupted (study time misused, travel expenses lost, application deadlines missed) because of an unexplained decision to cancel these paid and confirmed registrations with only about five days’ notice.
Both students and teachers are likely to leave this experience with a diminished opinion of College Board and its products at precisely the time the organization is trying to promote its new test format and recapture market share.