<p>As I walk in, I immediately get greeted by the smell of fresh coffee along with loud and impatient people. For the past 2 years I have been working at Dunkin Donuts, serving custies(as we refer to our customers) their coffee. </p>
<p>The people I work with make the job what it is to me. My experience with my fellow employees is what has taught me the most from my time at Dunkin. Over my two years many employees have come and go. Therefore, I have worked with adults who have kids and are just making enough to get by, and people like me, working part time to make some extra money and learn a few life lessons. Working with the lower income employees has showed that money has a much higher value to some people, and they appreciate many of the things that the more fortunate take for granted, such as something as simple as a car ride home. </p>
<p>I have learned a lot from working with a variety of employees. One thing is how to deal with drama in the workplace. Over my fairly short work life, I have experienced many employee on employee arguments, and even the somewhat rare employee on customer arguments, the key is how one deals with it. For quarrels with another employee you actually have to be a tattle-tale, no matter how childish it may be. If you try and take matters into your own hands when a problem is too big for yourself to handle, it can get ugly, therefore you should immediately tell your manager. I feel like this carries over into the social world as well, rather telling authorities than a manager. I quickly noted that you must not pick sides, or else you will be sucked into the drama like quicksand, and it will be a whole other job. On the other hand, if you get into an argument with an customer, you must act as kind as possible and find the solution most suitable for the customer. The main thing I have come to realize though, is that respect, in every form is the most important aspect of a good working environment. </p>
<p>The perks I have received along the way, like donuts, or free coffee, shrivel in comparison to the vast knowledgeable people I have been exposed to since the beginning of working at Dunkin. Whether it be a customer, police officer, or worker I learn something new each day by the time I leave work. </p>
<p>A relationship that is unique is one between a worker and their boss. My boss, no matter how typical of a boss he may be, has had a perpetual affect on me that I cannot deny. Whether I would show up fifteen minutes early or late, he would always greet me with the same welcoming tone. My boss has taught me a staple lesson, that work you have dedicated yourself to, comes before fun and play. </p>
<p>Working at Dunkin has its ups and downs as any job, but as my first job it definitely has been a learning experience more than anything. If I could go back in time, I would take this job over a boring desk job because of what I learned from all the people on people contact I have had and what I have learned from working at a franchise owned, coffee shop.</p>