<p>This is the e-mail I recieved from the company after I filed the chargeback after waiting 2 weeks to recive my computer. This seems like it was a mass e-mail sent to people who have yet to receive their computers.</p>
<p>“The computers will be inside our doors this week and we will begin a massive shipping campaign. Thanks to all you who have waited patiently (and sometimes not so) for the computer’s arrival.”</p>
<p>I recieved no apology for the 2 week wait and got even a hint that I would be getting a discount for my long wait.</p>
<p>So far, I haven’t read anyone joining your point of view or saying that you’re right to rip someone off because customer service wasn’t as good as one would hope. We’ve read your point of view & all the excuses you’ve posted but that’s what they are, excuses. </p>
<p>When these sorts of things happen & recur on eBay, it makes many of us more & more reluctant to do business there because of the attitude you’re expressing which many of us find extremely distasteful. Obviously it must be weighing on your conscience since you keep trying to convince us & your self that what you’re doing is “right,” tho you keep saying you’re just stating your point of view.</p>
<p>I’ve gotten to the point that I & many others rarely venture there just because I know folks on eBay do things like what you describe YOU are doing.</p>
<p>OP, if you don’t need anyone to validate your actions, why on earth are you practically living on this thread, ready to rebut each and every post. It smacks of desperate attempts to find someone to agree with you. Guess what? Not happening! You’ve apparently pulled off a successful scam, at least so far. You’re expecting what? Applause and congratulations from people on CC? Again, not happening!</p>
<p>Gee— totally ignored our offer to draft an email for you to send to the company. Here’s another offer. Please tell us the name of the company (provide us their website) and we will find out how to contact them for you. Happy to help in this regard. Please, give us the link to the website of the seller.</p>
<p>You seem to be perseveratively repeating your same flimsy excuses over and over and over. Did you “lie”? Well technically you can’t “lie” if you don’t speak to them. But what you did, by keeping the item you did not pay for is immoral and dishonest, plain and simple. YOU NEVER CANCELLED YOUR ORDER. As I said earlier, what you did is like stopping payment on a check and then receiving the item. That is illegal. Criminal.
as for this:
SAY WHAT?? You never got away with anything??? Of COURSE you did. You accepted an item that was caught in the time warp between shipping and the dispute with the credit card company. And PLEASE don’t tell me that quote above is the reference to what you are claiming is their calling you impatient. If you were my kid you would be in so much trouble right now. The fact that you seem proud of what you did, of what you got away with, is dispicable.</p>
<p>You aren’t listening to any of us-- you are just repeating the same carefully worded BS excuses. YOU ARE WRONG. YOU never cancelled YOUR order (the dispute with the credit card is separate from your OBLIGATION to deal DIRECTLY with the company to advise them that if the computer couldnt be shipped by XYZ date that you were cancelling your order and requesting a refund from the credit card company. </p>
<p>I am looking forward to hearing the name/website of the vendor.</p>
<p>The crux of the dishonesty, as I see it, occurred after the chargeback. The chargeback is based on not having received the mdse. That was true at the time of the chargeback BUT is no longer true. You received the mdse after the chargeback. That is when you became dishonest. Upon receipt of the mdse, you should have either refused it, sent it right back, or called on credit card company and explained that you had finally received mdse, to re-activate the charge.
You also have the right to tell everybody you see/talk to that this company had horrible customer service and how poorly they treated you. Put an ad in the newspaper if you want. That’s your right as a dissatisfied customer. You DO NOT have the right to keep mdse you ordered without paying for it.</p>
<p>Gee, this store has lousy service and these lines are so long. Gee, nobody’s stopping me as I walk out of the door with this armful of DVDs that I was holding before I realized that this store had lousy service. Gee, I must not be stealing.</p>
<p>I already said that it is the wrong thing to do many times. I am just stating why I never contatced the company back.</p>
<p>I want the company to learn from their mistakes and hopefully change the way they do business. If I fix their mistake, they will think that is what everybody will do and they will continue in their old ways.</p>
<p>I hope that they realized they shipped the computer to me and to really think why it happened. If the computer was shipped on time or if they provided good customer service, this would have never happened. One mistake cost them $1,500. Maybe they will change how they do business, maybe not.</p>
<p>I think some of you have failed to read the entire thread. I am not a theif. The company shipped the computer to me. I didn’t steal it from them.</p>
<p>Dad to son: If you ever tell me you got a speeding ticket, you will not drive again for three months.</p>
<p>Son to dad: Understood.</p>
<p>Son gets speeding ticket. Son thinks to himself “If I pay the ticket, and don’t tell Dad, then he’ll never know, hence I can continue to drive.”</p>
<p>Dad finds out via insurance premium increase, unsolicited lawyer letter’s to residence, little bird, or whim of the gods. How he finds out matters not, except that son has said nothing.</p>
<p>Dad revokes all driving privileges till son can buy own car and insurance.</p>
<p>Son: Dad, that’s not fair!!! You said if I EVER TOLD YOU I got a ticket. I got the ticket, put paid for it. I NEVER told you.</p>
<p>Now technically, son may be correct to the letter of Dad’s comment. However, he has violated the spirit of Dad’s intent.</p>
<p>Football–thanks for demonstrating clearly that there are people like you with no conscience on the web who will continue to try to justify their thefts and continue to try to get approval for their misdeeds. Honestly, what goes around, comes around.</p>
Oh please, – grow up and admit you made a mistake. And then do what you know is right, and return the computer. And yes, I’ve read the whole thread.</p>
I’d love to be in the courtroom when you tried to convince the judge with this outrageous nonsense. Sooo, who is the company from which you acccepted this free gift? Did you send them a thank you note?? </p>
<p>If you know what you did was wrong, why don’t you do what is right and return it? Sheesh.</p>