I suspect that the young woman was not present when the team pictures were taken at school, because the article states: “(The mom) says she provided photos of Abby Norris and the team, but they were not the ones used in the yearbook.” It sounds like the mom knew that her child wasn’t in the official team picture taken for the yearbook, so she submitted her own photos, with the expectation that one with her daughter would be included. It’s possible that there was a lack of communication - hard to say who the mom gave the pictures to & whether they got to the yearbook staff (at all … or on time). Or maybe they weren’t in a suitable format. Just the same, I can understand her disappointment and hurt. I’m wondering if there’s more to this story, because it seems odd that she made this so public. Maybe she has had to fight harder for inclusion than she should have to, and this was the straw that broke the camel’s back.