DD was registered for both June and August Subject Tests and both times they were cancelled. Afterwards I registered her for the December tests. But by now all her target schools have no longer required Subject Tests. So I want to cancel the tests and get a refund.
I spent 10 minutes on the CB site and couldn’t find any way to cancel the tests and get refunds. Eventually, I had to call CB and after a 30 minutes hold, the CB customer rep told me I could get $10 refund (out of $70 registration fee) if I cancel now.
My question is: does CB always have this refund policy? Or is this a money grab when CB revenue is sharply lower after multiple test cancellations this year? IMO it is pretty scummy business practice to take your money and won’t let you get out of it, especially when CB is a non-profit. I would have found this practice much more palatable had CB stated clearly the registration fee is non-refundable like an airline ticket.