DVD stuck in my iMac

Parent Cafe
1

<p>Okay, I’ve tried the solutions I find online, and I can’t get the #$%& DVD out of the slot on the side of my iMac. So I’m turning to the ultimate authority on annoying everyday problems: CC parents (and students, too, because I am not contacting my son at college about this). Can anyone help?</p>

2

<p>The only thing now is to take it to the apple store. Something similar happened to us and event though the online staff tried to help, it was a physical problem which could not be solved.</p>

3

<p>Contact technical support!! I am sorry…that really stinks!</p>

4

<p>which solutions have you tried?
if a paperclip didn’t work I think you may have to take the whole thing apart.
Was this a prerecorded DVD?
Blank media is not standardized at times and some have been thick, I noticed.
Also compressed air?
a dirty lens can cause problems.
<a href=“http://www.ehow.com/how_5217688_troubleshoot-unresponsive-imac-dvd.html[/url]”>http://www.ehow.com/how_5217688_troubleshoot-unresponsive-imac-dvd.html&lt;/a&gt;&lt;/p&gt;

5

<p>This just happened with D’s new macbook yesterday. We tried 2 solutions found on the web, the 2nd one worked (this was a CD, not a DVD, but I think no difference).</p>

<ol>
<li><p>Slide a business card or stiff paper (like a plane ticket or something) into the slot on an upward slant, then hit the eject button (this did not work for us…).</p></li>
<li><p>Turn off the macbook. Restart, and when you hear the “chime”, push and hold the eject button. Worked for us…</p></li>
</ol>

<p>Got both these suggestions off the web. I might take it back to the store to discuss (and get documentation that you came in if they won’t exchange the computer). D’s is thru her school’s laptop program, so I know they will make it right if the problem continues.</p>

<p>If your device doesn’t “chime” or this won’t work, try searching the web for “imac cd stuck” or something like that (that is what I did).</p>