Experiences with Brandeis Student Accessibility Support and getting accommodations?

I am hoping to hear about the experiences people have had working with the Brandeis office of Student Accessibility Support to get accommodations for disabilities. There was a similar post in December with no public responses; I’m hoping to gain something by re-posting the topic. There was a concerning post back in 2017 saying that the office was hard to work with. My student would be needing things like double time on tests and ability to record lectures, as well as specific requests regarding housing. Any thoughts (public or sent privately) would be much appreciated!