<p>When I enter my username and password then click ‘Login’ it doesn’t do anything…
also, when I tried calling the ‘Help Line’ it doesn’t say anything but “FAFSA is la la la…” and it doesn’t really provide any helpful info… what do i do?</p>
<p>Not sure if this will help, but have you disabled Javascript in your browser? You might try enabling it and seeing what happens. Also, maybe trying a different browser will work.</p>
<p>It won’t let me log in either. Whenever I try, the site gives a little “jolt” and a # is placed at the end of the url. I don’t know what this means, but I’m assuming it’s not good… I would really like to submit my FAFSA as soon as possible so any insight into this problem would be nice!</p>
<p>Have you already started a FAFSA wishywell? The password is used to continue an already started FAFSA. If you are starting the 2011-2012 one for the first time you will not have a password. And what do you mean by user name? When I have done FAFSA it asks for my name, SSN, date of birth. It does not ask for a user name.</p>
<p>I use firefox as my browser usually, but have to use explorer to do FAFSA as it says my version of firefox is incomparable. </p>
<p>this is the site you should be using. Make sure you are not using one of the pay for sites (for instance the .com site - do not use that)…</p>
<p>Are you using a mac wishiwell? I am and am having the same problem, so maybe it’s just safari?</p>
<p>I have had problems sometimes using Safari when using the FAFSA site as well as some of the student/parent loan sites.</p>
<p>If it doesn’t work, switch to Firefox browser for Mac. I have never had trouble logging in using this route.</p>
<p>Supported Browsers/System Requirements for FAFSA:</p>
<p>[Federal</a> Student Aid - System Requirements](<a href=“http://federalstudentaid.ed.gov/system_requirements.html]Federal”>http://federalstudentaid.ed.gov/system_requirements.html)</p>
<p>i had tons of problems with fafsa on the mac leopard 10.5 safari- until i switched safari preferences - appearance- encoding- western mac os roman and NOT latin encoding. then no problems, it only took me 14 hours to figure out… good luck</p>