FAMU Application Problems?

I applied to FAMU sometime back in November of 2015 and I sent in all the requiring documents and recommendation. I got my iRattler account set up and its saying my application is incomplete but my “to do” list is blank. I’ve contacted the admissions office and they say that nothing is missing on my application and that I should get an admissions decision by middle of January. But its still saying my application is incomplete. Is there anyone else out there that’s applying to FAMU that’s having this problem?