<p>My daughter is soon to be an OOS Junior. During her freshman year, she was awarded a generous scholarship that made it possible for our family to afford Auburn. The scholarship came with certain conditions all of which she easily met.</p>
<p>The problem is the fight that we have to go through to renew the scholarship. I and daughter have to write several emails during the summer months and have been met with answers of non qualification and/or non renewable and/or rule changes, etc.!</p>
<p>This is the second summer that we are enduring frustrations with the financial aid office whom seem to not want to help - not wanting to fulfil their promises by looking for loop holes. Now, I could be wrong but I can assure you that they have no interest in resolving our issues and it has become a “battle” of wits - going back and forth and back and forth.</p>
<p>I am wondering if others have had the same situation and have found a permanent resolution.</p>
<p>Thanks.</p>
<p>That sounds very frustrating! Our experience has been much better. My son also received generous scholarships that came with academic requirements (which he exceeded). Any questions or concerns we had last year were handled quickly by the financial office. We just received our new fall bill and the charges were correct.</p>
<p>My D has the NMF scholarship, and DID have a COSAM departmental scholarship – she was very recently notified that the funding for the departmental award was gone. This award is basically determined according to GPA (she definitely had a high enough GPA to renew, but she waited until early 2nd semester to re-apply – big mistake). This was rather distressing, but we feel lucky that she still has her NM award package.</p>
<p>Have you tried picking up the phone?</p>
<p>Son is rising OOS Senior. He received the Heritage Scholarship (2/3 tuition scholarship). I know they have changed the scholarships and amounts since his intake year. But they have continually honored the original award amount. Each year, we don’t have to do anything. It just appears on his financial aid award. He just needs to have a cumulative 3.0 GPA and take 24 credits per year to keep his scholarship. </p>
<p>Prior to this year, only part of the scholarship appeared to be credited to his bill, but I just subtracted the entire scholarship amount from the bill and payed the difference. It seems that part of the scholarship didn’t get credited until after the first bill was due. More of a timing issue in how they process scholarships/billing. This year however, the entire amount was credited towards the bill. So sorry to hear about your problems. I would pick up the phone and call them. They have always been so helpful.</p>
<p>Good luck!</p>