Harvard Application Status Help

<p>I recently received an email from the Harvard Office of Admissions and Financial Aid that gave me a link to the application status page, but when I tried to retrieve my application status code, it wouldn't work (<a href="https://admapp.admissions.fas.harvard.edu/hanevo/applicant-forgotAccessCode.do%5B/url%5D"&gt;https://admapp.admissions.fas.harvard.edu/hanevo/applicant-forgotAccessCode.do&lt;/a&gt;.) and said "the requested resource (/hanevo/applicant/forgotAccessCode.do) is not available."
How can I open an account?</p>