I don’t care if the last two are in audiobook format. What if I was deaf or hard of hearing? I ordered the 7 book set, so I expect to get the 7 book set. Not 5 books and then 2 audiobooks. If I don’t get the 7 book set, then I would like a partial refund.
And as I said before, I don’t case whether you’re paying 50000 for the Harvard name. If you agree to exchange 50000 dollars for a list of services, you should get those services. If you don’t, you deserve a partial refund.
And yes, it is up to the student. If they decide to exchange 50000 dollars for a list of services in the fall (services which include classes being online only), then they agreed to it. However, these students right now agreed to exchange 50000 (or however much their tuition was) for a list of services that included classes being actual classes. They did not agree to pay 50000 (or however much their tuition was) for online classes.