Help! I'm having some serious problems with the application.

Colleges & Universities University of Southern California
1

<p>I submitted part one of the application a really long time ago, but now I’ve started part 2. </p>

<p>I filled out every section of part 2 EXCEPT for the essays, and up to this point, everything’s gone really really well. However, when I finished the “Activities Summary” section, a screen came up that says “You are now successfully logged off…” and i was super scared it deleted everything. It gave me the option of going to the main menu, or something else that I can’t remember.</p>

<p>After this happened, I was scared I’d lost all the stuff I just typed up (which took over an hour), so I logged back in and clicked on the link to my activities section. When I did that, this really big error screen popped up, that said:</p>

<hr>

<p>Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. </p>

<p>Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customerrors> tag within a “web.config” configuration file located in the root directory of the current web application. This <customerrors> tag should then have its “mode” attribute set to “Off”.</customerrors></customerrors></p>

<!-- Web.Config Configuration File –>

<p><configuration>
<system.web>
<customerrors mode=“Off”>
</customerrors></system.web>
</configuration></p>

<p>Notes: The current error page you are seeing can be replaced by a custom error page by modifying the “defaultRedirect” attribute of the application’s <customerrors> configuration tag to point to a custom error page URL.</customerrors></p>

<!-- Web.Config Configuration File –>

<p><configuration>
<system.web>
<customerrors mode=“RemoteOnly” defaultredirect=“mycustompage.htm”>
</customerrors></system.web>
</configuration></p>

<hr>

<p>Then, everytime I try to click on anything besides the activity summary (which gives me that ^,) I get the “you have successfully logged off” thing.</p>

<p>Does anyone know what happened?</p>

2

<p>try emailing admissions for help, they should know better than us (sorry i can’t help otherwise)</p>

<p>one question though, in part I of the application, did you enter your sat scores or left the space in blank? (I’m asking this because I want to send part I as well and can’t because I will be taking the sat in october and november)</p>

<p>thank you</p>

3

<p>I’m sorry this happened to you. There may be a glitch somewhere. I do remember that last year my D had a problem too. If I remember correctly my D called a number that was provided somewhere on the application or site to deal with “technical difficulties”. Can you find that? If not, call Admissions and ask for advice. Have you tried logging on again since you posted?</p>

<p>I highly advise you to write your essays and activities list etc separately on Word (and saved) and then copy/pasting onto the application when finished. Editing will be easier too.</p>

4

<p>poncem…you can include your present SAT score in Part 1 and then add the new one in Part 2. USC will see all your SAT scores anyway (unless that has changed this year), and they are aware that many students take SATs later in the year. Part 1 is submitted to open a file for you. Admissions Committee only looks at Part 2.</p>

5

<p>I called, but they’re closed for the weekend.</p>

<p>I just tried going back in, and I clicked on each panel individually to try to figure out where this “glitch” is. It was when I clicked on the “Courses and Grades” section that I got the lovely “you have successfully logged off” notification. Then I was just kinda mad.</p>

<p>I logged in again and went to the activities panel to check if I still had my information saved, and it showed me the blank activities page for about 2 seconds, and then I got a browser redirecting notification followed by that same fabulous Error Page. I looked at the Web Address of the error page, and it WAS from USC. So I’m pretty sure it’s not my computer.</p>

<p>I’ll call again on monday, I guess?</p>

<p>And thanks for the help. I really hope this is a minimal problem.</p>

6

<p>Same thing happened to me, sort of. I never got that error message, but it does tell me that I’m successfully logged off every time I click something.</p>

<p>Just give it some time. And possibly a phone call.</p>

7

<p>Those of you with problems- which Internet browser are you using?</p>

8

<p>^ I’m using Internet Explorer.</p>

9

<p>It worked fine for me yesterday, but today I got that <!-- Web.Config Configuration File –> etc. error, or something similar. It’s a little aggravating…I was thinking it might have something to do with the fact that I have a Mac/Safari and can’t use the USConnect application, I’m redirected to another one, but maybe people with PCs are having problems too. </p>

<p>Oh, one more thing - when I do “print” application or whatever, it has what I’ve got so far but some of the categories for the Quick Takes seem to be different. Have they not updated from last year, or something?</p>

<p>Does anyone know when the paper application is released? xD</p>

10

<p>

</p>

<p>Yes! Yes! That’s Fantastic! Well it’s not like fantastic that it’s not working for you, but it’s fantastic that it’s USC’s problem and not ours.</p>

<p>They still haven’t fixed it; naughty, naughty. I’m not a happy camper. They’re getting a call from me tomorrow.</p>

11

<p>I called today. I told the lady that the system keeps logging me off every time I click something, and she said that she was unaware of the problem. She suggested that I try opening the individual sections in their own new window so that the original main screen (where you can access part 1 and part 2 from) is always open and you’ll never officially get logged off. She said to call back if it didn’t work.
It didn’t work; I got the same error message that ShampooSwallower and Anonymityyy got. I called back and no one answered.</p>

12

<p>i did some of the application last night, went back to it today, and clicked the dot to indicate which essay i was writing, and opened up word and began writing, then tried to move on to the following 3 sections, all of which give me the error message in the first post…and im international so its a nightmare trying to find a time to ring which is suitable in both countries :(</p>

13

<p>Is anyone still having problems?</p>

14

<p>mine sorted the day after, yours?</p>