This is a thing I hear about from young people all the time – they didn’t grow up on the phone, they don’t like the phone, they regard phone calls the way older people used to regard telegrams: it must be bad news (or a scam), because otherwise who would it be, doing such a thing?
I’m pretty much the only person my daughter calls, and she’s the only one of her friends who knows how to use a house phone.
Autistic friends also say the phone’s an immense struggle for them and it’s been a huge relief to see the world move online, where they can take their time about communication so they’re not misunderstood.