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<p>It’s probably not that she doesn’t want help, not exactly. She’s sick. She’s not seeing or thinking about it the same way you do. She probably actually sees it as a HUGE problem, but cannot deal with the emotions attached to it, and no one is helping her with those. (Not suggesting that you should; from your description, I think she needs professional intervention, and soon.) But seeing this as you and I naturally would – as a concrete problem which can be approached with concrete solutions – misses the mark entirely. Again, the accumulation of stuff is only a symptom.</p>