<p>The I touch purchased as a Christmas present had the screen break. First it cracked after being dropped but you could still see to use it and it worked fine. Now the screen is shattered and hard to see (but still works). We went to apple and they say it is not a warranty issue and will replace for 119$$. I have researched on line and can not find a cheaper repair.</p>
<p>Did you use a credit card - AmEx? Credit card may have it’s own warranty - AmEx will replace it in 3 months for whatever reason. Other cards may have similar policy.</p>
<p>Call to see what kind of warranty they have.</p>
<p>My D1 thought she lost her iPhone toward the end of 3 months. I called AmEx, they told me it was covered. She found it next day, so we never filed a claim.</p>
<p>I am surprised to hear that you got that kind of response from Apple. We were in our area store the other day to get replacement earphones and a gentleman came in with his dropped and broken Iphone. They told him it would be covered, no charge. I thought they were remarkable accomodating.</p>