Wow that is not even close! Lol.
So far, I haven’t had any switcheroos with Amazon. Had one with Chewy: got a giant package of prescription dry dog food instead of my wet cat food order! It was not a misplaced package as it had my address and name on it! Chewy has the best customer service! A live person picked up right away and told me to donate the dog food - a very expensive bag of dog food! Funny thing, shortly after I received the replacement order, another box with identical cat food order showed up on my doorstep. I was told to just use it.