http://money.cnn.com/2016/08/11/investing/macys-closes-100-stores/index.html
This is really sad for all. On a personal note, I don’t like to order clothing online, specifically pants.
Retail is really struggling right now. That said, Macy’s has been terrible for a number of years now. The joke around here is that the only salespeople available to help you are at the Clinique counter!
I would love to see a list of which stores are closing. Hopefully not the one a few minutes from my house as I do shop there.
That is sad, but their pricing has been very odd for a long time. I like to try clothing on in person and am hoping our stores will stay as we have few department stores. They did close one branch in Kailua.
Macy’s to me is Herald square in new York City. All others mediocre copycats.
Bostonians never really forgave Macy’s for taking over, and destroying, Jordan Marsh.
This is interesting timing for me… The Macy’s by my house is the only one left in what used to be a major shopping mall. And just announced that it’s the “new” anchor tenant in the complete redevelopment in that mall. Looks like that one is safe, at least.
regarding the clinique counter 
A few weeks ago on a trip into town, with a little time to kill before meeting a friend for lunch, I thought I’ll pop into that Macy’s and pick up the Clinique products I need instead of ordering them on-line as usual.
First - no one in Clinique or at any make up counter. Finally a young woman shows up who has no idea how the merchandise is stored and just starts randomly opening drawers looking for what I want. After a very short while, she gave up and suggested she order it for me on-line and have it shipped to my house. I told her, “thank you, but I can order it myself on-line and already have an account with Clinique.”
While we were at that counter, three shoppers from other areas of the store came up and asked if she could check them out because they couldn’t find anyone at a register anywhere else.
The whole experience reminded me why I hadn’t been into a mall in over 18 months.
I never received good service in Macy’s and stopped shopping there years ago. I switched to Lord and Taylor’s and am very happy. The funny thing is they are both owned by same company. And yes, Tom, I lament the loss of Jordan Marsh and Filenes.
Doesn’t really surprise me. The days of the mega malls are quickly coming to a close. Online shopping and the rise of outlet stores like Nordstrom Rack must make it very difficult for the large anchor stores to meet their sales goals. Even people with unlimited budgets want the best price and online shopping gives you instant comparisons. I bet many large department stores are facing the same challenges.
I think smaller upscale strip malls will remain but the large suburban malls will be few and far between.
Man, we don’t have Lord & Taylor and never had the other 2 stores you reference either. Most the the clerks I’ve had at Macy’s seem frazzled and not very familiar with the merchandise. Still, we don’t have many department stores and I really like to see and touch merchandise before deciding whether to buy.
Macy’s appeared similar to the now defunct Sports Authority, where much of the stuff was on sale, and if it was not on sale, it probably went on sale within a few weeks.
Even with small, specialty clothes boutiques, it seems many customers go in and look and try and then go buy the garments on-line from someone that isn’t paying the overhead of a bricks and mortar store.
Macy’s is always having a ONE DAY SALE, as the ads shout.
But I don’t like buying clothes online. I don’t want the hassle of going to the post office to return items. When I have ordered things online, they don’t fit like I thought or the color or material isn’t what I thought it would be.
^what boutique owners have complained about to me is customers trying on their merchandise, but ordering it online for a better price.
I don’t think those boutiques can survive without buying customers.
We call Macy’s…Messys. It is the biggest mess of any store I’ve shopped in…ever. Merchandise can be found in any number of places in the store…and you have to find it on your own because the clerks are few and far between. Then they hassle you to open a Macy’s charge when you check out.
Sorry. They lost my business YEARS ago. I don’t even read their sale flyers anymore.
“Bostonians never really forgave Macy’s for taking over, and destroying, Jordan Marsh”
Ditto here in Seattle with the Bon.
Ditto in Chicago with Marshall Field, in St. Louis with Famous Barr and in L. A. with The Broadway.
Our store in South Portland, Maine is not closing. I’ve been unhappy with it for awhile. Doubt it will last much longer.
Oh, I miss Jordan Marsh!
I should add…the Flagship store in Herald Square in NYC is great. And NOT a mess. And it has THE BEST Christmas floor and Santa of any store.
But all those other stores. Meh. A huge mess.
Macy’s bought out May Company in Cleveland also…botched up that store too.
Yeah, it’s kind of weird…
I prefer shopping at physical stores, but dislike that they rarely have exactly what I want. On the other hand, shopping online is super convenient, and I know the store will have what I want, but it is also a boring and dissatisfying experience, and returns can be tedious.
It’s as if both options leave me dissatisfied in one way or another. I have faith the industry will sort itself out in time, but for now, it feels a bit broken.