@rockymtnhigh2 : MBD is insisting it is no longer their problem. To my knowledge, they haven’t submitted to collections (yet). Just threatening so far. They say they won’t (or can’t) resubmit because it has been over a year. They submitted w/ correct medical code. Medicare actually approved – then withdrew because they wanted a minor clarification. It appears from records, MBD chose to close claim, rather than pursue further – all well within 6 months of the 12 month deadline, but with no outreach to me until after the deadline. It would have been an EASY fix had I simply received a call or email. But MBD chose otherwise.
MD office won’t let me contact billing office (a separate entity). They are currently acting as intermediary, but at the same time simply saying "they told me to tell you…). Very frustrating. I assume purposefully, there is no contact information (phone, email or otherwise) for the billing department. I have no idea how they are relaying my information to them, so I’ve started emailing the MD office.