@fiftyfifty1 I can absolutely see that point of view, though in this case, it’s all at the same office location for 20 years. The fact that the staff keeps changing since the longtime MD retired is neither the patient nor the mid-level’s fault, but an inconvenience to all. Whether DH has ever seen this current person, perhaps, not sure, but not in the last 2-3 years at least.
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