MyEdAccount.com says SSN and DOB don't match

Paying for College
1

<p>Back in October-November, there was a thread about problems with the new Department of Education student loan site (<a href=“http://talk.collegeconfidential.com/financial-aid-scholarships/1224817-dept-educations-new-site-giving-headaches-folks-student-loans.html[/url]”>http://talk.collegeconfidential.com/financial-aid-scholarships/1224817-dept-educations-new-site-giving-headaches-folks-student-loans.html&lt;/a&gt;).</p>

<p>Those of you who weren’t able to register on MyEdAccount.com because the Social Security number and date of birth supposedly didn’t match–what did you do? Have you been able to get the situation fixed? The same thing just happened to my son, but he had no trouble registering on SallyMae.com.</p>

2

<p>I was one of the people, but my son’s accounts were moved to a different loans manager and we hadn’t been notified yet. Everything is working fine with the new provider. Sorry I don’t have an update.</p>

3

<p>Mine still fails to work :confused: I would really want to get started paying back on these loans.</p>

4

<p>CALL!!! Don’t let the messed up system keep you from paying on your loans. The more people who call and bug them, maybe they’ll pick up the pace & get things fixed.</p>

5

<p>I would have called but I got busy that week and these were my second son’s loans so I was busy trying to decide whether to consolidate my first son’s loans that were coming due and then we got a letter from the new provider saying that they had son #2’s loans so I of course never had to call. But I would have…</p>